Refund and Returns Policy

Physical Products Refund Policy

Thanks for your interest in purchasing our products at oneshipress.com/store operated by Oneshi Press LLP. In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way. After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement. Absolutely no refunds will be issued until after the original payment has cleared and finished processing. If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team. 

Digital Products Refund Policy

Since the Website offers non-tangible, irrevocable goods we do not provide refunds after the product is purchased, which you acknowledge prior to purchasing any downloadable, digital, virtual, or otherwise non-tangible product on the Website. Please make sure that you’ve carefully read the product description before making a purchase.

Contacting us

If you have any questions, concerns, or complaints regarding this refund policy, we encourage you to contact us using the details below:

info@oneshipress.com

This document was last updated on August 18, 2021.

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